Day: November 10, 2020

customer care

How Brands are Providing Unique Customer Experience to Keep Physical Stores Alive

Retail is rapidly being taken over by e-commerce. Every year, more people are making purchases using websites and apps. Traditional brick-and-mortar stores have their own advantages. Customers can feel and inspect a product and try it on. However, online shopping is convenient. Consumers can browse multiple stores and find any product they want without leaving the …

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